1.        1st Class Motorcycle Training shall make the services of a 1st Class Motorcycle Training Instructor available to the Customer for the sole purpose of giving the Customer Rider tuition at the rate per lesson/course from time to time agreed.

2.        1st Class Motorcycle Training shall have the right to substitute another Instructor for the purposes of giving all or any of the lessons if the proposed Instructor is not available for any reason whatsoever.

3.        The Instructor reserves the right to cancel or rearrange a lesson where the weather conditions prevailing at the time would make it unsafe to proceed with the lesson.

The cancellation and loss of training fees rules apply as in Paragraph 18, if the Customer cancels where the Instructor decides the weather conditions prevailing would not compromise safety.

4.        1st Class Motorcycle Training will carry motor insurance covering the Customer whilst riding the training motorcycle, or being carried on the motorcycle when under the supervision of an Instructor or a Driving Standards Agency Examiner.

5.        It is hereby expressly agreed that this agreement is made between the Customer and 1st Class Motorcycle Training.

6.        Course fees are payable in advance. For single CBT courses fees must be paid at the time of booking. In the case of intensive courses 1 days training and the standard fee for a practical test must be made in advance of the first session.

7.        All payments made for training are based on the training course being taken in an agreed and reasonable period of time (*4). If training is adversely affected by an interruption because of circumstances outside the control of 1st Class Motorcycle Training, and progress with training is delayed unreasonably, 1st Class Motorcycle Training will have the right to make an additional training charge.

8.        1st Class Motorcycle Training will supply the training motorcycle. In the event that a Customer chooses to use their own machine for training purposes, it must be in roadworthy condition and comply with all current regulations and legislation, Customers must show their insurance, MOT, registration documents and display a valid tax disc, also display the current regulation "L" plates.1st Class Motorcycle Training reserves the right to refuse to train a Customer on their own machine if they deem the machine to be unsuitable for training purposes. (We strongly advise against Customer's own machines being used with the exception of new bike acclimatisation courses or where 1st Class Motorcycle Training is unable to provide a specific motorcycle scooter or moped for training purposes).

9.        1st Class Motorcycle Training will provide you with a safety helmet and other necessary protective equipment. If a customer chooses to use their own equipment it must comply with all current applicable safety regulations and be road legal.

10.        1st Class Motorcycle Training accepts no responsibility for any loss or damage, for any reason, to any Customer's personal property. Any damage caused to a Customer's own motorcycle whilst being used for training purposes is the responsibility of the Customer.

11.        The Instructor has the right to halt or suspend training of a customer if he/she believes the Customer is incapacitated in any way through drink or drugs.

12.        Practical Test Fees will be forfeited by the Customer under the following circumstances

a. Failure by the Customer to attend the test for any reason

b. Failure by the Customer to complete the recommended course prior to the test

c. Failure by the Customer to present the necessary documentation at the time of the test.

13.        1st Class Motorcycle Training advise customers of the risk of reserving a Practical Test Date before a Motorcycle Theory Test is passed. A Customer will forfeit any test fee under the above circumstances; the customer would forfeit the test fee if the cancellation date had expired. If their Theory Test failure prevents them from using the reserved Practical Test.

14.        The Instructor retains the right to withdraw the Customer from the intended Practical Test if the Instructor believes that the required standards of safety and control will not or have not been achieved. Where applicable an alternative Practical Test may be substituted to enable the Customer to take a test on a smaller capacity motorcycle.

15.        A valid provisional or full licence including the paper counter-part displaying  the correct category for the respective motorcycle must be made available to the Instructor at all times during the course of the training. If a licence is found to be invalid the Customer will forfeit all or part of the training fee subject to the conditions in Paragraph 5.

16.        All equipment loaned free of charge to the Customer must be treated with care and respect. If damage or loss is caused by wilful neglect or misuse then a charge of not more than the loss incurred by 1st Class Motorcycle Training will be made to the customer.

17.        Payments for tuition in respect of the current or next booking must be made to 1st Class Motorcycle Training via their office on 01752 339050 or in person at 1st Class Motorcycle Training, Coypool road, Plympton, Plymouth, Devon, PL7 4NW.

18.        Please give at least 5 clear working days (*1) notice for single lessons (*2) and 10 clear working days notice for intensive courses (*3) before cancellation.

Students who fail to arrive on time or without the correct documentation will forfeit 50% of the course fee upon re-booking only, if a student chooses not to re-book then all course fees shall be lost.

(*1)        A clear working day is one full day  (Monday to Saturday) during office hours 9am - 4pm

(*2)        Single lessons are deemed to be whereby no more than two sessions are being taken within a seven day period.

(*3)        Intensive courses are deemed to be whereby three or more sessions are being taken within a seven day period.

(*4)        Any interruption in training in excess of 28 days would be deemed unreasonable.

Customers who do not agree with these terms and conditions, may cancel without penalty if notice of the cancellation is received within 48 Hours of receipt of these terms and conditions. Cancellations must be made through the offices of 1st Class in person or via telephone within the stated 48 Hour period.

Refunds will not be issued to students who cancel due to sickness, a certified doctor's note must be provided to confirm sickness in order for dates to be transferred without penalty. Failure to provide a doctors note will result in any further bookings being charged at the standard full price, if a student chooses not to re-book then all course fees shall be lost.

               

This is due to the high number of people either; failing to attend, attending without the required documents, or turning up on un-roadworthy machines

CBT payment must be taken at time of booking or at a time agreed by 1st Class to secure a course date.  Failure to do this will result in the course date being offered to another customer.

Cancellations/Date alterations must be made 5 working days prior to course date. Failure to give 5 working days notice will result in the loss of any monies paid by way of a deposit. A standard administration fee of £20 will be deducted from any refund due. Refunds will only be given at the discretion of 1st Class if all terms and conditions have been met, and the correct notice was given.

If you do not reach the required safe standard to achieve your CBT at the first attempt we offer a second attempt for £50 including bike hire (£40 without bike hire).To qualify for this discounted course, payment and booking must be made within 2 working days of the original CBT and the second CBT course must be taken within 3 weeks. Sorry but No Transfer of dates or refunds are available for this course. This payment will not be refunded (exceptional circumstances may be put in writing to 1st class).

When booking a full licence course we will need; the first days training paid in advance and the practical test fee, your driving licence details and your theory test certificate number and a valid CBT certificate. Without these we can not book you a test. The balance for your training is due on the 1st morning of your course (or daily thereafter at the discretion of 1st Class).

Cancellations/Date alterations must be made 10 working days prior to course date. Failure to give 10 working days notice for cancellations/date alterations will result in the loss of any monies paid by way of a deposit. Refunds will only be given at the discretion of 1st Class if all terms and conditions have been met, and the correct notice has been given. A standard administration fee of £20 will be deducted from any refund due.